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Jim, thanks for taking
the time to test drive my Acura and help diagnose the transmission problem.
Later you called to tell me that Acura had extended the warranty on some
models. I checked with the Acura dealer and they confirmed that the repair
was covered on a warranty extension because of higher than normal failures.
You went out of your way to do this for me and I appreciate your honesty
and professionalism. I would not hesitate to recommend TSI to my friends.
If I have transmission problems in the future, TSI is where I will go.
Thanks again, Ted Mateski
To the owners of
TSI Transmissions:
I just want to express my gratitude for the service provided by Clayton
on my vehicle's recent transmission problem. It is so refreshing in this
day and age to find a mechanic with integrity and one that will go beyond
what is generally expected.
As a woman dealing with any car problem, I always feel as though I can
be taken advantage of in my knowledge, or lack thereof, on car issues.
Clayton told me from the start that he would check other possible solutions
before replacing the entire transmission with a used one as I had requested.
Prior to my referral to TSI by Rudy at Infiniti, I had brought my car
to three other transmission shops, all which told me I needed to have
my transmission rebuilt at a cost of anywhere from $2500 - $4000. When
Clayton called and informed me that it was a good possibility that a sensor
was all that was needed, I was elated!
My appreciation will continue to come your way, as I will continue to
pass your company name on to my friends. I appreciate your honesty and
professionalism and taking the time to look beyond the obvious.
Sincere thanks,
Fran G.
TSI,
I wanted to
thank you for the excellent service I received at the Richfield
location. I had a new clutch installed in my '90 Honda.
All the employees
I had contact with were very professional and helpful. I appreciated the
technical explanations; the phone calls during the day with progress reports,
and the availability of loaner cars. I will most highly recommend TSI
to my friends and look forward to doing business with you again.
Thank you-
B. Hermann
PS, Also you
came in early so I could get to work and your prices are the best in town!!!
Dear Roger & Russ,
Thank you for
going the extra mile, and also for the fast, friendly PROFESSIONAL
SERVICE!
K.C.
Chris,
Transmission
Shop.
I would like to say thank you for the wonderful service I received in
repairing my car in such a speedy time. Also for the follow up phone call
to find out how my car was running. Again "Thank You" from a
stranded traveler.
R.
Heideman
Dear Steve & Rick
& co.,
Thank you all
so much for your very prompt and, as always, very professional repair
of my daughter Maria's car. I truly appreciate how you, and Duane at TSI
in Burnsville, keep us "on the road." I value your service and
thank you again for taking care of us.
Sincerely,
Debbie
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