Why We Go The Extra Mile...

Jim, thanks for taking the time to test drive my Acura and help diagnose the transmission problem. Later you called to tell me that Acura had extended the warranty on some models. I checked with the Acura dealer and they confirmed that the repair was covered on a warranty extension because of higher than normal failures. You went out of your way to do this for me and I appreciate your honesty and professionalism. I would not hesitate to recommend TSI to my friends. If I have transmission problems in the future, TSI is where I will go.
Thanks again, Ted Mateski


To the owners of TSI Transmissions:
I just want to express my gratitude for the service provided by Clayton on my vehicle's recent transmission problem. It is so refreshing in this day and age to find a mechanic with integrity and one that will go beyond what is generally expected.
As a woman dealing with any car problem, I always feel as though I can be taken advantage of in my knowledge, or lack thereof, on car issues. Clayton told me from the start that he would check other possible solutions before replacing the entire transmission with a used one as I had requested. Prior to my referral to TSI by Rudy at Infiniti, I had brought my car to three other transmission shops, all which told me I needed to have my transmission rebuilt at a cost of anywhere from $2500 - $4000. When Clayton called and informed me that it was a good possibility that a sensor was all that was needed, I was elated!
My appreciation will continue to come your way, as I will continue to pass your company name on to my friends. I appreciate your honesty and professionalism and taking the time to look beyond the obvious.
Sincere thanks,
Fran G.


TSI,
I wanted to thank you for the excellent service I received at the Richfield location. I had a new clutch installed in my '90 Honda.
All the employees I had contact with were very professional and helpful. I appreciated the technical explanations; the phone calls during the day with progress reports, and the availability of loaner cars. I will most highly recommend TSI to my friends and look forward to doing business with you again.
Thank you-
B. Hermann
PS, Also you came in early so I could get to work and your prices are the best in town!!!


Dear Roger & Russ,
Thank you for going the extra mile, and also for the fast, friendly PROFESSIONAL SERVICE!
K.C.


Chris,
Transmission Shop.
I would like to say thank you for the wonderful service I received in repairing my car in such a speedy time. Also for the follow up phone call to find out how my car was running. Again "Thank You" from a stranded traveler.
R. Heideman


Dear Steve & Rick & co.,
Thank you all so much for your very prompt and, as always, very professional repair of my daughter Maria's car. I truly appreciate how you, and Duane at TSI in Burnsville, keep us "on the road." I value your service and thank you again for taking care of us.
Sincerely,
Debbie